Terms and Conditions of Purchase and Participation
Provider: Kate Landete, Registered Counsellor (Australia)
Application: These Terms and Conditions apply to all digital products offered on this website, including self-paced online programs, online courses, and downloadable resources (Digital Products).
By purchasing, accessing, or using any Digital Product, you agree to the following Terms and Conditions. Please read them carefully before completing your purchase.
1. Nature of Digital Products
All Digital Products are self-directed resources designed to provide general educational information, reflective prompts, and wellbeing tools. They are intended to support personal insight and learning only.
Digital Products do not constitute counselling, psychotherapy, psychological treatment, medical advice, diagnosis, crisis support, or personalised mental health care. Accessing or using Digital Products does not create a counsellor–client, therapist–client, or healthcare provider–patient relationship between you and Kate Landete.
2. Not a Substitute for Professional Support
The content provided in Digital Products is general in nature and is not tailored to individual circumstances.
You acknowledge and agree that:
Digital Products are not a replacement for professional counselling, therapy, medical care, or mental health treatment
You should seek advice from a qualified health professional regarding any mental or physical health concerns
You should not delay, avoid, or discontinue professional care based on information provided in any Digital Product
3. Participant Responsibility and Assumption of Risk
Participation in Digital Products may involve personal reflection and emotional awareness, which can sometimes bring up uncomfortable thoughts or feelings.
By purchasing or using Digital Products, you acknowledge that:
You participate voluntarily and at your own discretion
You are solely responsible for your physical, mental, and emotional wellbeing during and after use of Digital Products
You will discontinue use and seek appropriate professional or emergency support if you experience distress, worsening symptoms, or feel unsafe
Kate Landete is not responsible for any outcomes, decisions, actions, or consequences arising from your use of Digital Products.
4. Not Suitable for Crisis or High-Risk Situations
Digital Products are not suitable for individuals experiencing:
Acute mental health crises
Suicidal thoughts or behaviours
Severe or persistent mental health conditions requiring immediate or ongoing professional care
If you are experiencing a mental health emergency, please contact local emergency services or a recognised crisis support service immediately (for example, Lifeline in Australia on 13 11 14).
5. Limitation of Liability
To the fullest extent permitted by law, Kate Landete disclaims all liability for any loss, injury, damage, distress, or harm (whether direct, indirect, incidental, or consequential) arising from or related to:
The use or misuse of Digital Products
Reliance on information provided within Digital Products
Emotional responses or outcomes experienced during or after use
Technical issues, interruptions, or access difficulties
6. Indemnity
You agree to indemnify and hold harmless Kate Landete from and against any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:
Your use of Digital Products
Your breach of these Terms and Conditions
Any misuse or unauthorised sharing of Digital Product content
7. Intellectual Property and Copyright
All content included in Digital Products, including but not limited to text, worksheets, exercises, videos, audio recordings, graphics, and other materials, is the intellectual property of Kate Landete and is protected by Australian copyright and intellectual property laws.
You are granted a limited, non-transferable, non-exclusive licence to access and use Digital Products for your personal use only.
You may not:
Copy, reproduce, modify, distribute, share, sell, sublicense, or exploit any Digital Product content
Record, download, or store audio or video content for redistribution
Share login details or grant access to any other person
8. Access, Payments, and Refunds
Access to Digital Products is provided upon receipt of full payment
Digital Products are delivered electronically
Refunds are not provided unless required under Australian Consumer Law
You are responsible for ensuring you have the necessary technology and internet access
9. Privacy and Confidentiality
Any personal information collected is handled in accordance with applicable Australian privacy laws and the website’s Privacy Policy.
You acknowledge that online platforms carry inherent security and privacy risks and that absolute confidentiality cannot be guaranteed.
10. Changes to Digital Products and Terms
Kate Landete reserves the right to update, modify, or discontinue any Digital Product, as well as these Terms and Conditions, at any time.
The version of the Terms and Conditions in effect at the time of purchase will apply, unless otherwise required by law.
11. Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes arising in connection with Digital Products will be subject to the exclusive jurisdiction of the courts of Australia.
12. Acknowledgement
By purchasing or using any Digital Product on this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions, and that you accept full responsibility for your wellbeing.
Important Note: These Terms and Conditions are provided as a general template and do not constitute legal advice. It is recommended that this document be reviewed by a qualified Australian legal professional to ensure compliance with your specific business structure, professional registration requirements, and insurance coverage.