FAQs

No, you don't need a referral from your GP or a Mental Health Treatment Plan to book an appointment with me.

You can book directly through my website whenever you're ready.

Kate is unable to accept Mental Health Care plans, but private health rebates may be available.

Our first session is an opportunity for us to get to know each other, talk about what's been happening for you and explore what you're hoping to get out of therapy.

I'll ask some questions to help me understand your experiences and how I can best support you. It's also a chance for you to ask questions and see whether I'm the right fit for you.

There's no expectation to share everything at once. We'll take things at a pace that feels comfortable.

That's completely okay, and more common than you might think.

You don't need to arrive with a list of things to discuss or know exactly where to begin.

We can start with what's happening for you right now, and I'll help guide the conversation as we go.

I offer individual counselling, EMDR Therapy and Resource Therapy, drawing on different approaches depending on your needs and what we're working towards.

EMDR can help people process distressing experiences and the beliefs connected to them, while Resource Therapy explores the different parts of ourselves that may be holding onto difficult feelings or familiar patterns.

You don't need to choose a particular therapy approach before booking. We can explore what might be helpful together.

I also offer EMDR Intensives for people seeking a more focused block of trauma-focused therapy.

There's no set number of sessions, because everyone's experiences, needs and goals are different.

Some people come for support with something specific, while others benefit from working together over a longer period.

We'll check in regularly about how things are going and what feels helpful. There's no expectation to commit to a particular number of ongoing counselling sessions.

My current individual appointment fees are:

• 60-minute session: $190

• 90-minute session: $290

I also offer EMDR Intensives and standalone two-hour Birth Story Debrief appointments, which have separate fees.

You can find further details on the relevant service pages.

As a counsellor, my sessions aren't eligible for Medicare rebates under a Mental Health Treatment Plan.

However, some private health funds provide rebates for counselling, depending on your level of cover.

I'm registered with a range of participating health funds. I recommend checking with your provider before booking to confirm your eligibility and rebate amount.

Yes. I offer appointments in person at Coastal Wellness Cottage in East Gosford on the Central Coast, as well as online via Telehealth across Australia.

Telephone appointments are also available.

Online counselling can be a convenient option if you live outside the area, have a busy schedule or simply feel more comfortable attending from home.

Simply click Book Now to choose an available appointment. If you're unsure where to start or can't find a suitable time, you're welcome to get in touch.

At Kate Landete Counselling, I’m committed to providing a safe, respectful and supportive space for all clients. If you ever have feedback, concerns, or feel unhappy with your counselling experience, please know you have the right to speak up and have your concerns addressed.

If you feel comfortable, I encourage you to raise any concerns directly with me. Many issues can be resolved through open and honest communication.

You can reach me via email at katelandetecounselling@gmail.com or by phone if preferred.

If you would rather not discuss your concern with me directly, or if it hasn’t been resolved, you can make a formal complaint to my professional association or to the NSW health complaints body.

PACFA (Psychotherapy and Counselling Federation of Australia)

(03) 9486 3077

www.pacfa.org.au

complaints@pacfa.org.au

Health Care Complaints Commission (HCCC NSW)

1800 043 159

www.hccc.nsw.gov.au

hccc@hccc.nsw.gov.au

All feedback and complaints are treated confidentially and handled with care. Raising a concern will never affect your right to ongoing support or future services.

I practice under the PACFA Code of Ethics, which outlines your rights as a client and my professional responsibilities as a counsellor. You can view the Code of Ethics here.