FAQs

No, you do not need a referral to see Kate which means you can access support from a qualified counsellor without long wait periods or needing to see your GP.

Kate is unable to accept Mental Health Care plans, but private health rebates may be available.

Counselling can be beneficial for anyone and everyone. You do not need to have a specific mental health diagnosis, be going through a massive crisis or have a debilitating issue to access support from a counsellor or coach who will support, encourage and walk alongside you as you work on developing the skills and resources to design, create and enjoy the life you want.

Counselling is a process of talking about and working through your personal experiences, issues, problems and concerns. A counsellor supports you to address your problems in a positive way by helping you to clarify the issues, explore options, develop strategies, look at things from new perspectives, increase self-awareness and identify and cultivate your personal strengths and resources.

Kate is professionally trained and skilled in a wide variety of counselling and coaching modalities (including CBT, EMDR, Positive Psychology, Solutions Focused, Narrative Therapy, Mindfulness and Person Centered Talk Therapy) and integrates evidence based tools and strategies from her training to best support each individual client and their needs in a fun, gentle and intuitive way.

We believe that counselling should be as unique and individual as you are. Some people may only need single sessions whilst others may prefer to commit to weekly, fortnightly or even monthly sessions over a longer term depending on their goals, needs and situation. This is something we can discuss and collaborate on together. Sessions run for an hour or extended sessions are 90 minutes.

Sessions are $180 for 60 minutes (In person, telehealth and phone sessions.

Extended 90 minute sessions are $270

Birth Debrief’s are $225 for 75 minutes.

Victims of Crime clients may be eligable for 22 nil cost sessions with Kate, this needs to be arranged with Service NSW.

Some rebates may be available if you have private health insurance, any rebates are to be claimed direct with your insurer.

Kate Landete Counselling has a private room located within the beautiful Coastal Wellness Cottage at 9 Brougham Street, East Gosford.

Online and phone sessions can be done from where ever you are located.

The Victims Support Scheme offers up to 22 hours of counselling for victims of a violent crime, modern slavery or a road crime that happened in NSW. 

Kate Landete is a registered Victims of Crime Counsellor in NSW and able to provide these sessions (pending availability) to approved applicants with a valid case number.

To find out more information about the scheme, applications, eligability and finding approved counsellors near you, please go to https://victimsservices.justice.nsw.gov.au/how-can-we-help-you/victims-support-scheme/counselling.html

Click here to book.

Kate Landete has a Bachelor of Counselling (Coaching) from the Australian College of Applied Psychology and accredited by the International Coaching Federation.

Kate is a registered clinical counsellor with PACFA (Psychotherapy and Counselling Federation of Australia).

Kate is an Accredited EMDR Practitioner and full member of EMDRAA. Kate is also a registered Victims of Crime Counsellor in NSW.

List of current private health providers you may be eligible to claim counselling with depending on your policy (check direct with health fund and advise at time of booking for provider number). Please note Kate Landete Counselling is unable to provide direct rebates, please check how you can apply for any rebates with your individual fund.

Medibank, AHM, BUPA, HCF, Australian Regional Health Group (St Lukes Health, Police Health, GMHBA, Westfund, Emergency Services Health, Phoenix Health, CUA Health, Teachers Union Health, AIA Health, Mildura Health, Teachers Health, Nurses & Midwives Health and UniHealth)

At Kate Landete Counselling, I’m committed to providing a safe, respectful and supportive space for all clients. If you ever have feedback, concerns, or feel unhappy with your counselling experience, please know you have the right to speak up and have your concerns addressed.

If you feel comfortable, I encourage you to raise any concerns directly with me. Many issues can be resolved through open and honest communication.

You can reach me via email at katelandetecounselling@gmail.com or by phone if preferred.

If you would rather not discuss your concern with me directly, or if it hasn’t been resolved, you can make a formal complaint to my professional association or to the NSW health complaints body.

PACFA (Psychotherapy and Counselling Federation of Australia)

(03) 9486 3077

www.pacfa.org.au

complaints@pacfa.org.au

Health Care Complaints Commission (HCCC NSW)

1800 043 159

www.hccc.nsw.gov.au

hccc@hccc.nsw.gov.au

All feedback and complaints are treated confidentially and handled with care. Raising a concern will never affect your right to ongoing support or future services.

I practice under the PACFA Code of Ethics, which outlines your rights as a client and my professional responsibilities as a counsellor. You can view the Code of Ethics here.